No drifting into Hindi
Marathi and Hindi are both written in Devanagari and share many words, which confuses auto-detecting speech models. Pin the agent's primary language to Marathi and it transcribes and replies in Marathi.
Languages · Marathi · मराठी
Marathi shares its script and much of its vocabulary with Hindi, so generic voice bots drift into Hindi mid-call. Vocily lets you pin an agent to Marathi, speak with native Marathi voices and still follow callers who switch to Hindi or English.
On the phone in Marathi
Mainly in Maharashtra and Goa (Census of India, 2011). Here is what it takes for an agent to sound right to them.
Marathi and Hindi are both written in Devanagari and share many words, which confuses auto-detecting speech models. Pin the agent's primary language to Marathi and it transcribes and replies in Marathi.
When a caller moves to Hindi or English, the agent can follow between turns, then return to Marathi with the next caller.
Add locality names and landmarks to keyword boosting so 'Kothrud' and 'Dombivli' are heard correctly when the agent confirms an address.
Sample call
An outbound call confirming a COD order and correcting the delivery address.
नमस्कार, मी ShopKart कडून बोलतेय. तुम्ही ₹1,299 ची cash on delivery order केली आहे, ती confirm करायची होती.
Hello, I'm calling from ShopKart. You placed a ₹1,299 cash-on-delivery order; I wanted to confirm it.
हो, मीच केली आहे.
Yes, I placed it.
धन्यवाद. पत्ता Kothrud, Pune, 411038 हाच आहे ना?
Thank you. The address is Kothrud, Pune, 411038, correct?
हो, पण flat number 304 आहे, 303 नाही.
Yes, but the flat number is 304, not 303.
बरोबर, flat 304 असा बदल केला आहे. तुमची order उद्या dispatch होईल.
Got it, I've changed it to flat 304. Your order will be dispatched tomorrow.
The corrected address is written back to the order through an API tool.
What runs a Marathi agent
Only providers that actually support Marathi (mr-IN) are offered for a Marathi agent. Pick one of each, per agent.
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Common questions
Not when Marathi is pinned as the agent's language. Mixed-language auto-detection is where Marathi gets confused with Hindi; a Marathi-first agent transcribes and replies in Marathi, and only switches when the caller clearly does.
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